Deposit is currently unavailable
Incident Report for eToro
Resolved
Dear Customers,

The deposit issue has been resolved.

We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted Nov 18, 2024 - 17:52 UTC
Identified
We are currently experiencing a temporary issue that may impact some clients using our deposit service.

In the meantime, you can deposit to your GBP/ EUR account (eTM) directly from your Bank account and invest directly from the trade execution screen without the need to manually deposit or withdraw to/from your USD-based investment account. You can find the details in the eTM app or they will already be saved on your Bank side if you already deposited this way in the past.

We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

For more information click here: https://www.etoro.com/trading/currency-accounts/explained

Sincerely,
The eToro Team
Posted Nov 18, 2024 - 17:06 UTC
Investigating
We are experiencing a temporary issue that may affect some clients, with our deposit service.
We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible.
Posted Nov 18, 2024 - 15:12 UTC
This incident affected: Payments (Deposit).