eToro
Identified - Hello
The root cause of the problem has been identified and our engineering team is hard at work to resolve it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Dec 07, 2022 - 19:32 UTC
Update - Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Dec 07, 2022 - 12:05 UTC
Investigating - Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Dec 07, 2022 - 12:04 UTC
Update - Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Dec 07, 2022 - 09:31 UTC
Investigating - Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Dec 07, 2022 - 09:30 UTC
Login & Registration Operational
Login ? Operational
Registration ? Operational
Email verification ? Operational
eToro Connect ? Operational
Trading Operational
Manual trading - Real ? Operational
Manual trading - Virtual ? Operational
Automatic execution ? Operational
CopyTrading ? Operational
eToro Platform Degraded Performance
Watchlist ? Operational
Portfolio - Real ? Operational
Portfolio - Virtual ? Operational
Portfolio - History ? Operational
Feeds ? Degraded Performance
Discovery ? Operational
Stats ? Operational
Charts ? Operational
Notifications ? Operational
Account verification ? Operational
Popular Investors Dashboard ? Operational
eToro Club Dashboard ? Operational
Rates Operational
eToro Money Operational
Cash Account Operational
Debit Card Operational
Crypto Wallets Operational
Payments Operational
Credit cards Operational
PayPal Operational
Wire transfer Operational
More ? Operational
Withdrawal Operational
Deposit Operational
APIs ? Operational
Website ? Operational
Affiliates portal ? Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
3rd Party provider maintenance Dec 11, 2022 00:00-02:00 UTC
To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on Sunday, 11th December 2022, between 01:00 - 03:00 am CET.

During this window, there will be a delay in incoming and outgoing payments until after the duration of the maintenance. Some payments may be unsuccessful during the maintenance window, and will need to be re-executed after its duration.

We apologise for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted on Nov 30, 2022 - 05:54 UTC
3rd Party provider maintenance Dec 14, 2022 02:00-04:00 UTC
To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on December 14th, from 2:00 am until 4:00 am GMT.

During this window, there will be a 30 minute downtime for all eToro Money card transactions.

We apologise for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted on Dec 08, 2022 - 12:35 UTC
3rd Party provider maintenance Jan 15, 2023 00:00-02:00 UTC
To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on Sunday 15th January, between 01:00 - 03:00 am CET.

During this window, there will be a delay in incoming and outgoing payments until after the duration of the maintenance. Some payments may be unsuccessful during the maintenance window, and will need to be re-executed after its duration.

We apologise for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted on Nov 30, 2022 - 05:55 UTC
Past Incidents
Dec 8, 2022

No incidents reported today.

Dec 7, 2022

Unresolved incidents: Web links redirection errors - Investigating, Some customers receive blank page on positions news feed in iPhone.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022
Completed - The scheduled maintenance has been completed.
Dec 2, 04:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 03:30 UTC
Scheduled - To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on December 2nd, from 4:30 am until 5:15 am CET.

During this window, there will be a delay in incoming and outgoing payments until after the duration of the maintenance. Additionally, some payments may be unsuccessful during the maintenance window, and will need to be re-executed after its duration.

We apologise for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Dec 1, 12:35 UTC
Dec 1, 2022

No incidents reported.

Nov 30, 2022
Resolved - Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Nov 30, 14:46 UTC
Update - Please note that there is a problem with our 3rd party provider affecting eToro eMoney transactions
Their engineers are working hard to resolve this problem and we keep receiving updates until it will be resolved

We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Nov 30, 13:15 UTC
Investigating - Please note that there is a problem with our 3rd party provider affecting eToro eMoney transactions
Their engineers are working hard to resolve this problem and we keep receiving updates until it will be resolved

We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Nov 30, 13:12 UTC
Resolved - Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Nov 30, 14:45 UTC
Monitoring - Hello,
The provider have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Nov 30, 14:15 UTC
Investigating - Please note that there is a problem with our 3rd party provider affecting debit card payments
Their engineers are working hard to resolve this problem and we keep receiving updates until it will be resolved.

We appreciate your understanding and apologize for the inconvenience.

Nov 30, 13:43 UTC
Nov 29, 2022

No incidents reported.

Nov 28, 2022
Resolved - Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Nov 28, 04:33 UTC
Update - Hello,
We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Nov 27, 16:24 UTC
Monitoring - Hello,
We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Nov 27, 16:21 UTC
Nov 27, 2022
Resolved - Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Nov 27, 09:44 UTC
Investigating - Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Nov 25, 10:30 UTC
Nov 26, 2022

No incidents reported.

Nov 25, 2022
Nov 24, 2022

No incidents reported.