eToro Status

Update - Update - Please kindly note that customers from China will be able to login to our eToro platform via www.etoro.com. Please utilize this URL till the issue has been resolved. Thank you for your understanding.
Dec 4, 16:38 GMT

Investigating - Ability to login to www.etoro.com.cn is currently unavailable.
Please use www.etoro.com to access your account.
Dec 4, 15:43 GMT

About This Site

Welcome to the eToro's status page. Any issues with our platforms, both scheduled or unscheduled, will be communicated through this page.

Trading Operational

Manual Trading Operational

Automatic Execution Operational

Copy Trading Operational

Apps Operational

Watchlist Operational

Portfolio Operational

News Feed Operational

Discovery Operational

Stats Operational

Charts Operational

Notifications Operational

Payments Operational

Credit Cards Operational

PayPal Operational

Wire Transfer Operational

More Operational

Withdrawals Operational

API Operational

eToro Connect Operational

Website Operational

Wallet Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 16, 2019

No incidents reported today.

Dec 15, 2019

No incidents reported.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

Deposit transactions via ACH is unavailable for US users

Resolved - The Issue has been resolved.
Dec 10, 19:20 GMT

Investigating - We have identified a technical malfunction that prevents US users from depositing via ACH. The issue is currently being investigated by relevant key members. Apologies for the inconvenience.
Dec 10, 14:47 GMT

Only CFD option is available when trying to get into position in some stocks

Resolved - The issue has been resolved
Dec 10, 10:29 GMT

Investigating - Only CFD option is available when trying to get into position in some stocks
Dec 10, 08:48 GMT

Dec 9, 2019

Trading is currently unavailable for users across Europe

Resolved - This incident has been resolved.
Dec 9, 20:17 GMT

Update - The issue has been resolved
Dec 9, 13:22 GMT

Investigating - We have identified users that are encountering issues when attemtping to fill in the ESMA questionnaire. Therefore, trading will not be applicable and the issue is being investigated by relevant key members.
Dec 9, 13:04 GMT

Deposits via ACH is unavailable

Resolved - The issue has been resolved.
Dec 9, 08:59 GMT

Investigating - Deposits via ACH is currently unavailable.
Our engineers are investigating the issue.
We apologize for the inconvenience and appreciate your patience as we work on resolving the issue.
Dec 9, 07:30 GMT

Dec 8, 2019

Resolved - Login is now available and Wallet platform is fully functional.
Dec 8, 20:14 GMT

Identified - Wallet platform is currently under maintenance. Login will shortly be available once maintenance has been completed. Please be kept updated and apologies for any inconvenience.
Dec 8, 18:41 GMT

Resolved - This incident has been resolved.
Dec 8, 12:43 GMT

Investigating - We are experiencing temporary technical difficulties. Please bear with us while we work on resolving the issue and stay tuned for further updates. We apologize for the inconvenience.
Dec 8, 12:22 GMT

Some users may experience price update issues under Watchlist

Resolved - The issue has been resolved.
We apologize for the inconvenience
Dec 8, 08:12 GMT

Identified - The issue has been identified and a fix is being implemented
Dec 2, 16:31 GMT

Investigating - We have identified a technical malfunction preventing some users from partially seeing updated prices on mobile devices. This is currently being investigated by relevant key members.
Dec 2, 13:27 GMT

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

Clients in Vietnam may experience issues with verifying their phone

Resolved - The incident has been resolved.
We apologize for the inconvenience.
Dec 2, 05:56 GMT

Identified - The issue has been identified to be related to network problems in the region
Nov 29, 13:55 GMT

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