All Systems Operational
Login & Registration Operational
Login ? Operational
Registration ? Operational
Email verification ? Operational
eToro Connect ? Operational
Trading Operational
Manual trading - Real ? Operational
Manual trading - Virtual ? Operational
Automatic execution ? Operational
CopyTrading ? Operational
eToro Platform Operational
Watchlist ? Operational
Portfolio - Real ? Operational
Portfolio - Virtual ? Operational
Portfolio - History ? Operational
Feeds ? Operational
Discovery ? Operational
Stats ? Operational
Charts ? Operational
Notifications ? Operational
Account verification ? Operational
Popular Investors Dashboard ? Operational
eToro Club Dashboard ? Operational
Rates Operational
eToro Money Operational
Cash Account Operational
Debit Card Operational
Crypto Wallets Operational
Payments Operational
Credit cards Operational
PayPal Operational
Wire transfer Operational
More ? Operational
Withdrawal Operational
Deposit Operational
APIs ? Operational
Website ? Operational
Affiliates portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - eToro and eToro Money (eToro wallet) platforms Aug 1, 04:00-04:30 UTC
To consistently ensure that you have the latest features and capabilities at your fingertips, we perform periodic upgrades to our system.

Our next scheduled upgrade will be on Sunday August 1st, 2021, at 04:00 UTC.
We expect this upgrade to last for approximately 30 minutes. During this time the following applications won't be available and maintenance page will be shown:
# All eToro Web and Mobile applications
# eToro Money crypto wallet
# Login to eToroX exchange based on eToro SSO

Trading Activity clarification:
During the maintenance time, the offline trading application will be operational and any open position can be closed.
Any Automated SL/TP will still be active and will take place at the original rate.

eToro Home page (www.etoro.com) won't be impacted during the maintenance.

We apologize in advance for any inconvenience that this may cause.
Sincerely,
The eToro team
Posted on Jul 28, 12:58 UTC
Past Incidents
Jul 30, 2021
Login is unavailable for some customers
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jul 30, 09:39 UTC
Monitoring - Login is working as usual now.
We are monitoring the platforms to make sure the incident is fully resolved.


Sincerely,
The eToro Team
Jul 30, 09:25 UTC
Update - Login is working as usual now.
We are monitoring the platforms to make sure the incident is fully resolved.


Sincerely,
The eToro Team
Jul 30, 09:25 UTC
Investigating - Please note that we currently have technical issues with one of eToro’s services.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jul 30, 09:07 UTC
Jul 29, 2021

No incidents reported.

Jul 28, 2021
Some customers experienced login failures
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jul 28, 20:30 UTC
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Clients may have experienced trading actions
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jul 23, 06:50 UTC
Monitoring - We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jul 23, 06:46 UTC
Identified - Please note that we currently have technical issues with one of eToro’s services.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jul 23, 06:33 UTC
Couchbase and Kaltura instruments are not available for trade
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jul 23, 06:18 UTC
Update - We are continuing to work on a fix for this issue.
ETA: 23.7
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Jul 22, 20:28 UTC
Identified - Please note that we currently have technical issues with one of eToro’s services.
During this time, customers won't be able to trade in the following instruments: Couchbase and Kaltura.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Jul 22, 19:43 UTC
Jul 22, 2021
Some customers from East Asia may experience login failures due to 3rd party provider technical issue
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jul 22, 17:25 UTC
Investigating - Clients from the East Asia region may experience a temporary login failure due to a technical issue with our 3rd party provider.
We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible
Jul 22, 16:53 UTC
Clients may have experienced trading actions
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jul 22, 07:54 UTC
Update - We have enabled our Offline Trading tool to provide a way to close your position as the platform is unresponsive.
Please visit https://offlinemode.etoro.com/ to close your open position.
Jul 22, 07:41 UTC
Identified - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Jul 22, 07:35 UTC
Investigating - Please note that we currently have technical issues with one of eToro’s services.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jul 22, 07:19 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021
Scheduled Maintenance - eToro Money
Completed - The scheduled maintenance has been completed.
Jul 19, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 01:00 UTC
Scheduled - To consistently ensure that you have the latest features and capabilities at your fingertips, we perform periodic upgrades to our system. Our next scheduled upgrade will be on Monday July 19, 2021, between 02:00am and 04:00 am BST.

During this time:
# eToro Money card transactions and functions may not work. Users are advised to carry an alternate card during this time.

# Sending or receiving funds to/from your eToro Money account may be delayed and/or processed only after the maintenance ends.

# No new eToro Money accounts can be opened.

For the most current updates, please refer to the https://status.etoro.com.
We apologize in advance for any inconvenience that this may cause.

Sincerely,
The eToro team
Jul 16, 07:29 UTC
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

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