All Systems Operational
Login & Registration Operational
Login ? Operational
Registration ? Operational
Email verification ? Operational
eToro Connect ? Operational
Trading Operational
Manual trading - Real ? Operational
Manual trading - Virtual ? Operational
Automatic execution ? Operational
CopyTrading ? Operational
Platform Operational
Watchlist ? Operational
Portfolio - Real ? Operational
Portfolio - Virtual ? Operational
Portfolio - History ? Operational
Feeds ? Operational
Discovery ? Operational
Stats ? Operational
Charts ? Operational
Notifications ? Operational
Account verification ? Operational
Popular Investors Dashboard ? Operational
eToro Club Dashboard ? Operational
Wallet ? Operational
Payments Operational
Credit cards Operational
PayPal Operational
Wire transfer Operational
More ? Operational
Withdrawal Operational
Deposit Operational
APIs ? Operational
Website ? Operational
Affiliates portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PayPal service - Scheduled Maintenance Oct 30, 03:00-09:00 UTC
Be aware that on 30/10, PayPal will undergo maintenance for 6 hours, starting at 03:00 GMT. During the time indicated, there will be up to 3 minutes of impact during which merchants may experience the following:
# Merchants and customers may experience higher-than-normal declines to transactions.
# PayPal users may also experience errors accessing the PayPal website (https://www.paypal.com) and/or the PayPal checkout flows.
# Merchants may encounter an increased number of '10001 - Internal Error' and/or '520002 - Internal Error' responses for API calls.
#PayPal Here and Mobile In-Store payments may not complete.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Posted on Oct 25, 06:46 UTC
Past Incidents
Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020
PayPal service - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 03:00 UTC
Scheduled - Be aware that on 23/10, PayPal will undergo maintenance for 4 hours, starting at 03:00 GMT. During the time indicated, there will be up to 2 minutes of impact during which merchants may experience the following:
# Merchants and customers may experience higher-than-normal declines to transactions.
# PayPal users may also experience errors accessing the PayPal website (https://www.paypal.com) and/or the PayPal checkout flows.
# Merchants may encounter an increased number of '10001 - Internal Error' and/or '520002 - Internal Error' responses for API calls.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Oct 19, 06:43 UTC
Oct 22, 2020

No incidents reported.

Oct 21, 2020
Deposits via PWMB issue
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Oct 21, 08:29 UTC
Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Oct 21, 08:11 UTC
Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Oct 21, 05:23 UTC
Identified - The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Oct 20, 19:27 UTC
Oct 20, 2020
Candle graph data is stale
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Oct 20, 05:49 UTC
Monitoring - We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Oct 19, 19:05 UTC
Investigating - Please note that we currently have an issue with the Candle graph data.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Oct 19, 12:16 UTC
Oct 19, 2020
Oct 18, 2020
Scheduled maintenance - DB Infrastructure
Completed - The scheduled maintenance has been completed.
Oct 18, 07:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 06:45 UTC
Scheduled - We are always looking to find ways to improve your trading experience, and sometimes this requires shutting down some features for a short period of time.
Therefore, please be aware that on 18/10, the eToro platform will undergo maintenance for 1 hours, starting 06:45 GMT. During the time indicated, there will be ~40 minutes of impact during which clients may experience the following:

# User stats will not be available

For the most current updates, please refer to the https://status.etoro.com.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Oct 18, 06:42 UTC
Scheduled maintenance - DB Infrastructure
Completed - The scheduled maintenance has been completed.
Oct 18, 05:30 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 18, 05:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 02:30 UTC
Scheduled - We are always looking to find ways to improve your trading experience, and sometimes this requires shutting down some features for a short period of time.
Therefore, please be aware that on 18/10, the eToro platform will undergo maintenance for 3 hours, starting 02:30 GMT. During the time indicated, there will be ~20 minutes of impact during which clients may experience the following:

# Performing trading actions in the platform

For the most current updates, please refer to the https://status.etoro.com.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Oct 12, 09:53 UTC
Oct 17, 2020

No incidents reported.

Oct 16, 2020
Hertz instrument issue
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Oct 16, 14:29 UTC
Identified - The root cause of the issue has been identified and our developers are working to fix it. Costumers may encounter an issue with closing their positions.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Oct 16, 14:07 UTC
PayPal service - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 12, 09:55 UTC
Scheduled - Be aware that on 16/10, PayPal will undergo maintenance for 4 hours, starting at 03:00 GMT. During the time indicated, there will be up to 3 minutes of impact during which merchants may experience the following:
# Merchants and customers may experience higher-than-normal declines to transactions.
# PayPal users may also experience errors accessing the PayPal website (https://www.paypal.com) and/or the PayPal checkout flows.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Oct 12, 09:47 UTC
Oct 15, 2020

No incidents reported.

Oct 14, 2020
User stats page is currently unavailable
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Oct 14, 08:54 UTC
Identified - We are experiencing a temporary issue with the stats.
We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible.
Oct 14, 08:16 UTC
Oct 13, 2020
Deposit via Credit Cards issue
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Oct 13, 07:08 UTC
Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Oct 13, 06:31 UTC
Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Oct 13, 05:43 UTC
Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Oct 13, 04:41 UTC
Identified - We have identified the root cause and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Oct 13, 01:08 UTC
Investigating - Please note that we currently have technical issues depositing with Credit Card method on the platform.
Our team is working hard to resolve the issue.
Please use a different deposit method until the issue resolved
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Oct 12, 22:46 UTC
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