eToro Status

Jun 30, 2022

No incidents reported today.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

Some customers might not be able to close/open positions on multiple instruments

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jun 28, 09:23 UTC

Investigating - Please note that we currently have technical issues with one of eToro’s services.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jun 28, 08:55 UTC

Jun 27, 2022

No incidents reported.

Jun 26, 2022

Some customers might not be able to make charts full screen on mobile

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jun 26, 06:28 UTC

Update - We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
Please note that the issue is resolved on Android devices after updating the eToro application.
IOS devices are still pending approval from Apple.

We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jun 22, 07:46 UTC

Monitoring - We have implemented a solution to resolve the issue,
New version on IOS and Android should be available on the upcoming Sunday (19.6)
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jun 16, 12:29 UTC

Investigating - Please note that we currently have technical issues with one of eToro’s services.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jun 16, 06:09 UTC

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

3rd Party provider maintenance

Completed - The scheduled maintenance has been completed.
Jun 23, 04:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 02:00 UTC

Scheduled - Please note that on 23/06/2022, one of our 3rd party partners will undergo maintenance for approximately 2 hours, starting at 03:00 BST.

During the maintenance, eToro Money debit cards may not be functional, and we recommend that you have another card with you for this timeframe.

We apologise for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Jun 16, 11:21 UTC

Jun 22, 2022

Jun 21, 2022

Customers might not be able to log in to eToro platform

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jun 21, 08:34 UTC

Monitoring - We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jun 21, 07:46 UTC

Investigating - Please note that we currently have technical issues with one of eToro’s services.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jun 21, 06:47 UTC

Jun 20, 2022

Some customers may not see deposits from eMoney app to eToro platform

Resolved - Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jun 20, 16:10 UTC

Identified - The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Jun 20, 10:22 UTC

Jun 19, 2022

Some customers might not see the balance correctly in eToro Money Application

Resolved - Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Jun 19, 16:01 UTC

Investigating - Due to a technical issue, some clients may not see Faster Payment( Inbound and Outbound) and recent card transactions visible on the app.

It is essential to mention that the eToro Money app functionality hasn't been impacted and payments are allowed, however, this may temporarily affect the ability to transfer funds from and to the Money account.

We would like to clarify that we are aware of this issue and are currently investigating this with our technical department in order to solve this as soon as possible. An update will be provided as soon as there is more information available.

We apologize for any inconvenience this might have caused you and thank you for your understanding.
Jun 19, 11:51 UTC

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022