eToro
Service Under Maintenance
Uptime over the past 90 days. View historical uptime.
Login & Registration Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
Registration ? Operational
Email verification ? Operational
eToro Connect ? Operational
SMS verification (2FA) Operational
90 days ago
100.0 % uptime
Today
Social Media Operational
90 days ago
100.0 % uptime
Today
Trading Operational
Manual trading - Real ? Operational
Manual trading - Virtual ? Operational
Automatic execution ? Operational
CopyTrading ? Operational
eToro Platform Operational
90 days ago
100.0 % uptime
Today
Watchlist ? Operational
Portfolio - Real ? Operational
Portfolio - Virtual ? Operational
Portfolio - History ? Operational
Feeds ? Operational
Discovery ? Operational
Daily Gain ? Operational
90 days ago
100.0 % uptime
Today
Charts ? Operational
Notifications ? Operational
Account verification ? Operational
Popular Investors Dashboard ? Operational
eToro Club Dashboard ? Operational
Rates Operational
Stop Loss Operational
90 days ago
100.0 % uptime
Today
Take Profit Operational
90 days ago
100.0 % uptime
Today
Tax identification Operational
90 days ago
100.0 % uptime
Today
W8BEN Operational
90 days ago
100.0 % uptime
Today
Interest on balance Operational
90 days ago
100.0 % uptime
Today
live chat ? Operational
Customer Help portal ? Operational
eToro Money Under Maintenance
90 days ago
100.0 % uptime
Today
Cash Account Operational
Debit Card Operational
Crypto Wallets Operational
Fast Transfer (Online Banking) Under Maintenance
90 days ago
100.0 % uptime
Today
Payments Operational
Credit cards Operational
PayPal Operational
Wire transfer Operational
More ? Operational
Withdrawal Operational
Deposit Operational
APIs ? Operational
Website ? Operational
Affiliates portal ? Operational
Search Operational
90 days ago
100.0 % uptime
Today
Fees Operational
90 days ago
100.0 % uptime
Today
Blockchain Network Operational
90 days ago
100.0 % uptime
Today
Candles Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
3rd Party provider maintenance Aug 14, 2024 02:00-04:00 UTC
To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on August 14, 2024, between 02:00 and 04:00 AM UTC.

During this window, no downtime is expected. However, should there be any downtime, we recommend that you retry card transactions, or have another card with you during this timeframe.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Posted on Jul 23, 2024 - 10:48 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
3rd Party provider maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 02:00 UTC
Scheduled - To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on Thursday, July 25, between 02:00 AM and 04:00 AM GMT.

During this maintenance window, there is expected to be a short period of Visa payment service degradation between 02:00:00 AM (GMT) and 04:00:00 AM (GMT), during which your eToro card may not be functional.
We recommend that you retry card transactions, or have another card with you during this timeframe.

We apologize for any inconvenience in the event that downtime does occur, and appreciate your understanding in this matter.

Sincerely,
The eToro team
Jul 14, 10:18 UTC
Jul 24, 2024
3rd Party provider maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 04:00 UTC
Scheduled - To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on Wednesday, July 24, between 04:00 AM and 05:00 UTC.

During this window, inbound and outgoing bank payments for eToro Money users in the EU may be unsuccessful. Customers are advised to try again once the maintenance has been completed.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Jul 17, 07:08 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024
3rd Party provider maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 21:00 UTC
Scheduled - To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third-party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on Saturday, July 20 from 21:00 PM till Sunday, July 21, 01:00 AM UTC.

During this window, the following services will be affected:

Help Portal: our customers will not be able to submit Customer Service Center support tickets, chat or use the Help Portal

Club Dashboard: Customers will not be able to claim offers during the maintenance window, claim benefits will be hidden.


We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Jul 18, 12:07 UTC
Jul 20, 2024
Jul 19, 2024
Some clients might not receive 2FA SMS
Resolved - Dear eToro Customers and Partners,

The incident has been resolved.

We apologize for the inconvenience and appreciate your understanding in this matter.
Sincerely,
The eToro Team
Jul 19, 09:15 UTC
Update - Please note that other services, including eToro Money transfer using the eToro Money app and Cryptocurrency transfers might also be impacted.
Our team is aware of the inconvenience this may cause and is working diligently to restore full functionality as quickly as possible.
We will provide updates as soon as they become available.

Thank you for your patience and understanding during this time.
Sincerely,
The eToro Team
Jul 19, 08:27 UTC
Investigating - Hello,

Please note that we are currently experiencing service degradation on Registration and Phone verification on eToro’s services due to Global IT outage

Our engineering team is working hard to resolve the issue.

We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Jul 19, 08:05 UTC
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage