eToro
Scheduled Maintenance - Luna Hard Fork
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:01 UTC
Scheduled - Dear eToro Customers and Partners,

Due to the Terra hard fork, as of 18:00 (GMT) today, May 26th, 2022, investing on $LUNA will be disabled for an undetermined time frame. 

It's important to note that if $LUNA is re-enabled for investing on eToro, the ticker name (symbol) will change from $LUNA to $LUNC (Terra Classic). 

NOTES: 

After 18:00 (GMT) today, May 26th, 2022, you will not be able to open new positions in $LUNA. 

It will also no longer be possible to manage existing positions in $LUNA i.e. you will not be able to close existing positions, edit your Stop Loss/Take Profit, execute pending orders, place new orders, and/or receive price updates. 

*Any $LUNA holders who want to close their positions should do so before 18:00 (GMT) today. 

The Terra hard fork is expected to result in the creation of a new coin. You can view eToro’s policy regarding forks here.  We will share an update on whether eToro will list this new coin after the fork.

We would like to remind you that due to the unpredictable nature of this event, it may be necessary to make additional changes with little or no notice. We will keep you updated via the feed.
Login & Registration Operational
Login ? Operational
Registration ? Operational
Email verification ? Operational
eToro Connect ? Operational
Trading Under Maintenance
Manual trading - Real ? Under Maintenance
Manual trading - Virtual ? Operational
Automatic execution ? Operational
CopyTrading ? Operational
eToro Platform Operational
Watchlist ? Operational
Portfolio - Real ? Operational
Portfolio - Virtual ? Operational
Portfolio - History ? Operational
Feeds ? Operational
Discovery ? Operational
Stats ? Operational
Charts ? Operational
Notifications ? Operational
Account verification ? Operational
Popular Investors Dashboard ? Operational
eToro Club Dashboard ? Operational
Rates Operational
eToro Money Operational
Cash Account Operational
Debit Card Operational
Crypto Wallets Operational
Payments Operational
Credit cards Operational
PayPal Operational
Wire transfer Operational
More ? Operational
Withdrawal Operational
Deposit Operational
APIs ? Operational
Website ? Operational
Affiliates portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022
3rd Party provider maintenance
Completed - The scheduled maintenance has been completed.
May 26, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:01 UTC
Scheduled - Please note that on 26/05/2022, one of our 3rd party partners will undergo maintenance for approximately 2 hours, starting at 03:00 BST.

During the maintenance, eToro Money debit cards may not be functional, and we recommend that you have another card with you for this timeframe.

We apologise for any inconvenience and appreciate your understanding in this matter.
May 24, 16:25 UTC
May 25, 2022
Some users might experience failures depositing with ACH
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
May 25, 16:28 UTC
Identified - We are following the status of the third party vendor, and will provide additional information as soon as we have it.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team
May 25, 16:05 UTC
May 24, 2022

No incidents reported.

May 23, 2022
Some customers might not be able to withdraw funds from the eToro platform to the Money account
Resolved - Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
May 23, 17:29 UTC
Update - Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
May 23, 17:05 UTC
Update - Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
May 23, 16:44 UTC
Update - Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
May 23, 16:28 UTC
Update - Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
May 23, 16:07 UTC
Update - Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.
May 23, 15:45 UTC
Investigating - Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
May 23, 15:22 UTC
May 22, 2022
3rd Party provider maintenance
Completed - The scheduled maintenance has been completed.
May 22, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 10:00 UTC
Scheduled - Please note that on 22/05/2022, one of our 3rd party partners will undergo maintenance for 4 hours, starting at 10:00am UTC.

During the time indicated:
- You will not be able to transfer Cardano (ADA) from your eToro Money crypto wallet.
- You will be able to deposit ADA into your eToro Money crypto wallet, however you will only be able to see it once the system is back up.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
May 11, 09:22 UTC
May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
3rd Party provider maintenance
Completed - The scheduled maintenance has been completed.
May 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:02 UTC
Scheduled - Please note that on 19/05/2022, one of our 3rd party partners will undergo maintenance for approximately 2 hours, starting at 18:00 BST.

During this time period:
- Sending or receiving funds to/from your eToro Money account may be delayed and/or processed only after the maintenance ends.
- During this timeframe, no new eToro Money accounts can be opened.
- eToro Money debit cards will continue to work as normal.

We apologise for any inconvenience and appreciate your understanding in this matter.
May 18, 12:09 UTC
May 18, 2022
some customers might not be able to close position on a single instrument
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
May 18, 17:23 UTC
Investigating - We are experiencing a temporary issue with our Trading actions (Trade, Buy, Sell).
We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible
May 18, 14:38 UTC
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

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