All Systems Operational
Login & Registration Operational
Login ? Operational
Registration ? Operational
Email verification ? Operational
eToro Connect ? Operational
Trading Operational
Manual trading - Real ? Operational
Manual trading - Virtual ? Operational
Automatic execution ? Operational
CopyTrading ? Operational
Platform Operational
Watchlist ? Operational
Portfolio - Real ? Operational
Portfolio - Virtual ? Operational
Portfolio - History ? Operational
Feeds ? Operational
Discovery ? Operational
Stats ? Operational
Charts ? Operational
Notifications ? Operational
Account verification ? Operational
Popular Investors Dashboard ? Operational
eToro Club Dashboard ? Operational
Wallet ? Operational
Payments Operational
Credit cards Operational
PayPal Operational
Wire transfer Operational
More ? Operational
Withdrawal Operational
Deposit Operational
APIs ? Operational
Website ? Operational
Affiliates portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
eToro`s Credit Card processing provider - maintenance Dec 10, 08:00-16:00 UTC
eToro`s Credit Card processing provider will carry out essential maintenance between 08:00 (UTC) and 16:00 (UTC) on 10 December 2020.

For a period of up to 15 minutes between these times, there may be a delay of up to 30 minutes from Order Modification submission to the outcome appearing in the Merchant Administration Interface and being returned in order notifications (if enabled)
Posted on Nov 30, 12:11 UTC
Past Incidents
Dec 5, 2020

No incidents reported today.

Dec 4, 2020

No incidents reported.

Dec 3, 2020

No incidents reported.

Dec 2, 2020
A display delay in closing positions
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Dec 2, 17:20 UTC
Monitoring - We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Dec 2, 16:57 UTC
Identified - The root cause of the issue has been identified and our developers are working to fix it.
During this time, some of the customers may experience delay in display when trying to close positions. The execution for the closing positions is being proceeding normally.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Dec 2, 16:39 UTC
A display delay in closing positions
Resolved - Dear eToro Customers and Partners,
During this time, some of the customers have experienced delay in display only, when tried to close positions. The execution for the closing positions was completed normally.
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Dec 2, 15:00 UTC
Deposits via Neteller is unavailable
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Dec 2, 12:48 UTC
Identified - The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Dec 1, 13:58 UTC
Dec 1, 2020
Nov 30, 2020
eToro planned maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 21:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:30 UTC
Scheduled - We are always looking to find ways to improve your trading experience, and sometimes this requires shutting down some features for a short period of time. Therefore, please be aware that on 30/11, the eToro platform will undergo maintenance for 5 minutes, starting 21:30 UTC. During this time, login won't be available.

For the most current updates, please refer to the https://status.etoro.com.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Nov 30, 17:51 UTC
Login to etoro.com is unavailable
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Nov 30, 17:32 UTC
Monitoring - We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Nov 30, 16:59 UTC
Investigating - Please note that we currently have technical issues with one of eToro’s services.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Nov 30, 16:45 UTC
Login to the platform was unavailable for some users
Resolved - Dear eToro Customers and Partners,
The issue has lasted for 2 minutes and now it has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Nov 30, 15:49 UTC
Login to the wallet problem
Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Nov 30, 15:47 UTC
Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Nov 30, 15:28 UTC
Identified - The root cause of the issue has been identified and our developers are working to fix it.
Some of the customers may experience an issue with login to the wallet
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Nov 30, 15:09 UTC
Nov 29, 2020
Affiliate portal maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 11:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 11:20 UTC
Scheduled - We are always looking to find ways to improve your trading experience, and sometimes this requires shutting down some features for a short period of time. Therefore, please be aware that on 29.11.2020, the eToro platform will undergo maintenance for 1 hour, starting 11:20 GMT. During this time, Affiliate portal will not be available.


For the most current updates, please refer to the eToro Status Page.

We apologize for any inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro team
Nov 29, 11:19 UTC
Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Worldpay 3rd party maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 22:30 UTC
Scheduled - Worldpay third party provider will carry out essential maintenance between 22:30 (UTC) and midnight 00:00 (UTC) on 24 November 2020.

For a period of up to 15 minutes between these times, shoppers using JCB may be unable to make payments using this service.

Sincerely,
The eToro Team
Nov 18, 12:01 UTC
Nov 24, 2020
Nov 23, 2020
Login and trading actions were partially unavailable
Resolved - Dear eToro Customers and Partners,
We would like to bring to your attention that due to miss-configuration, some users could have experienced failures in manual trading actions.
The issue has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Nov 23, 16:14 UTC
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

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