eToro
Degraded performance incident - Investigating
Identified - Hello
The root cause of the problem has been identified and our engineering team is hard at work to resolve it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
May 22, 2023 - 13:30 UTC
Investigating - Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
May 22, 2023 - 09:06 UTC
Uptime over the past 90 days. View historical uptime.
Login & Registration Operational
Login ? Operational
Registration ? Operational
Email verification ? Operational
eToro Connect ? Operational
Trading Operational
Manual trading - Real ? Operational
Manual trading - Virtual ? Operational
Automatic execution ? Operational
CopyTrading ? Operational
eToro Platform Degraded Performance
90 days ago
99.21 % uptime
Today
Watchlist ? Operational
Portfolio - Real ? Operational
Portfolio - Virtual ? Operational
Portfolio - History ? Operational
Feeds ? Operational
Discovery ? Operational
Daily Change ? Operational
90 days ago
99.21 % uptime
Today
Charts ? Degraded Performance
Notifications ? Operational
Account verification ? Operational
Popular Investors Dashboard ? Operational
eToro Club Dashboard ? Operational
Rates Operational
eToro Money Operational
Cash Account Operational
Debit Card Operational
Crypto Wallets Operational
Payments Operational
Credit cards Operational
PayPal Operational
Wire transfer Operational
More ? Operational
Withdrawal Operational
Deposit Operational
APIs ? Operational
Website ? Operational
Affiliates portal ? Operational
Search Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
3rd Party provider maintenance Jun 28, 2023 01:00-03:00 UTC
To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

One of our 3rd party partners will undergo maintenance on June 28, 2023, between 01:00 and 03:00 am GMT. During this maintenance window, there is expected to be a short period of downtime of up to thirty minutes, during which your eToro card may not be functional.

We recommend that you retry card transactions, or have another card with you during this timeframe.

Additionally, inbound and outgoing bank payments may be unsuccessful during the maintenance window. Customers are advised to try again after 30 minutes.

We apologise for any inconvenience in the event that downtime does occur, and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted on Jun 01, 2023 - 14:07 UTC
Past Incidents
Jun 7, 2023

No incidents reported today.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 14:00 UTC
Scheduled - We are always looking for ways to improve your trading experience, and sometimes this requires shutting down some features for a short period of time for scheduled maintenance.

Our next scheduled maintenance is to take place on June 03 (Saturday) at 17:00 GMT. As part of the process we need to shut down our credit card infrastructure for up to 8 hours. As a result, customers won't be able to perform credit card related actions on the eToro app.

For the most current updates, please refer to the eToro Status Page.
We apologize for any inconvenience and appreciate your understanding in this matter.
Sincerely,
The eToro team
May 31, 16:03 UTC
Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Some customers in Taiwan might receive black screen after login
Resolved - Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
May 31, 11:14 UTC
Investigating - Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
May 31, 04:02 UTC
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023
3rd Party provider maintenance
Completed - The scheduled maintenance has been completed.
May 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:45 UTC
Scheduled - To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third party partners perform periodic upgrades to our system.

👉When will the upcoming maintenance take place?

One of our 3rd party partners will undergo maintenance on Sunday, May 28, 2023 from 08:45 am until 11:00 am GMT.

👉 Which services will be affected?

For users who hold $ADA in their eToro Money crypto wallet, the Send function will not be available during this maintenance window mentioned above.

🔊 We apologise for any inconvenience and appreciate your understanding in this matter, as always.
May 24, 13:40 UTC
May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage