eToro Status

Apr 21, 2021

No incidents reported today.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Apr 19, 19:28 UTC

Update - We are continuing to work on a fix for this issue.
During this time, new posts will be published in feeds with delay. There is still delay for the ones which were published earlier but it will catch up shortly.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Apr 19, 19:03 UTC

Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Apr 19, 18:33 UTC

Update - We are continuing to work on a fix for this issue.
Apr 19, 17:49 UTC

Identified - The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Apr 19, 17:45 UTC

Apr 18, 2021

PayPal service - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Apr 18, 03:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 03:00 UTC

Scheduled - Be aware that on 18/04, PayPal will undergo maintenance for 03 Minutes, starting at 03:00 GMT. During the time indicated, deposits might be declined, so please try again in few minutes

We apologize for any inconvenience and appreciate your understanding in this matter
Apr 11, 05:40 UTC

Apr 17, 2021

No incidents reported.

Apr 16, 2021

Some landing pages are alternately unavailable

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Apr 16, 21:24 UTC

Monitoring - We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Apr 16, 20:52 UTC

Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Apr 16, 20:09 UTC

Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Apr 16, 18:35 UTC

Identified - The root cause of the issue has been identified and our developers are working to fix it.
During this time, customers may experience issues with loading some of the pages. As a temporary solution, customers can refresh the page and it will load successfully.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Apr 16, 18:10 UTC

Some landing pages were alternately unavailable

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
During this time, some of the landing pages were unavailable.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Apr 16, 16:30 UTC

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

Some customers may have experienced login failures

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
During this time, some of the customers experienced a momentary login issue.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Apr 11, 07:58 UTC

Some actions will be unavailable in the Wallet app due to 3rd party maintenance

Completed - The scheduled maintenance has been completed.
Apr 11, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 UTC

Scheduled - Be aware that on 10/04, our 3rd party provider will undergo maintenance for 3h starting 23:00 UTC.
During this time the next actions in the Wallet app will be unavailable/delayed-
#Send Coins
#Conversion
#Simplex

We apologize for any inconvenience and appreciate your understanding in this matter
Apr 7, 11:48 UTC

Apr 10, 2021

Apr 9, 2021

No incidents reported.

Apr 8, 2021

Delay in execution of trading actions in Demo environment

Resolved - The issue has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Apr 8, 21:27 UTC

Update - We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Apr 8, 17:14 UTC

Identified - The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Apr 8, 14:53 UTC

Some instruments are not available for trade

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Apr 8, 18:18 UTC

Investigating - Please note that we currently have technical issues with one of eToro’s services.
During this time, customers won't be able to trade in the following instruments: NTDOY, HTZGQ, HMMJ and RENN.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Apr 8, 17:59 UTC

Support portal is down

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Apr 8, 11:49 UTC

Identified - The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Apr 8, 11:28 UTC

~120 trading instruments are temporary unavailable for trade

Resolved - Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Apr 8, 11:25 UTC

Update - We are following the 3rd party vendor status and will provide additional information as soon as possible.

We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Apr 8, 10:46 UTC

Identified - We are experiencing a temporary issue with various European stocks, commodities, and China50 due to technical issues on our 3rd party provider side.
We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible
Apr 8, 10:14 UTC

Apr 7, 2021

No incidents reported.