Dear eToro Customers and Partners, The issue has been resolved. We apologise for the inconvenience and appreciate your understanding in this matter.
Sincerely, The eToro Team
Posted Aug 17, 2020 - 19:22 UTC
Monitoring
We have implemented a solution to resolve the issue, and will monitor it for the next 24 hours to make sure it is successfully resolved. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Aug 17, 2020 - 19:00 UTC
Update
The root cause of the issue has been identified and our developers are working to fix it. Additional information will be provided as soon as possible. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Aug 17, 2020 - 18:54 UTC
Identified
We would like to update you regarding the problem on the eToro platform, which is temporarily unavailable. We are still trying to fix the issue and expect it to be resolved asap. You can receive updates on the status of this issue by visiting the eToro Status Page. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Aug 17, 2020 - 18:11 UTC
Monitoring
We have implemented a solution to resolve the issue, and will monitor it for the next 24 hours to make sure it is successfully resolved. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Aug 17, 2020 - 17:35 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 17, 2020 - 16:58 UTC
Identified
The root cause of the issue has been identified. Please note that we currently have technical issues with one of eToro’s service provider Additional information will be provided as soon as possible. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Aug 17, 2020 - 16:50 UTC
Update
We are continuing to investigate this issue.
Posted Aug 17, 2020 - 16:31 UTC
Investigating
Please note that we currently have technical issues with one of eToro’s services. Our team is working hard to resolve the issue. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Aug 17, 2020 - 16:30 UTC
This incident affected: Login & Registration (Login).