Hertz instrument couldn't be traded

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Oct 16, 2020 - 14:29 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it. Costumers may encounter an issue with closing their positions.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team

Posted Oct 16, 2020 - 14:07 UTC

This incident affected: Trading (Manual trading - Real).