Dear eToro Customers and Partners, The issue has been resolved. We apologise for the inconvenience and appreciate your understanding in this matter.
Sincerely, The eToro Team
Posted Dec 02, 2020 - 17:20 UTC
Monitoring
We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Dec 02, 2020 - 16:57 UTC
Identified
The root cause of the issue has been identified and our developers are working to fix it. During this time, some of the customers may experience delay in display when trying to close positions. The execution for the closing positions is being proceeding normally. Additional information will be provided as soon as possible. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Dec 02, 2020 - 16:39 UTC
This incident affected: Trading (Manual trading - Real).