Some customers might not see their balance updating in the eToro Money application

Incident Report for eToro

Resolved

Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted Feb 22, 2023 - 07:58 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted Feb 17, 2023 - 13:06 UTC

Investigating

Please note that we currently have technical issues with one of the eToro Money services.
Our engineers are working hard to resolve this problem.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Feb 17, 2023 - 11:58 UTC
This incident affected: eToro Money (Cash Account, Debit Card, Crypto Wallets).