KYC unavailable

Incident Report for eToro

Resolved

All issues were resolved since 09:17 PM (UTC)
We apologize for the inconvenience

Posted Jun 16, 2019 - 21:46 UTC

Investigating

Withdraw and Deposit functionalities are unavailable.
We are working to resolve the issue ASAP

Posted Jun 16, 2019 - 20:11 UTC

Identified

We are working to resolve the issue as fast as possible.
We are apologizing for the inconvenience.

Posted Jun 16, 2019 - 19:00 UTC

Update

We are continuing to investigate the issue.

Posted Jun 16, 2019 - 17:00 UTC

Update

We are continuing to investigate the issue.

Posted Jun 16, 2019 - 16:03 UTC

Investigating

Our KYC is currently down. We apologize for the inconvenience and appreciate your patience as we work on resolving the issue.

Posted Jun 16, 2019 - 15:06 UTC

This incident affected: Payments (Credit cards, PayPal, Wire transfer, More, Withdrawal).