Some customers might not see the balance correctly in eToro Money Application
Incident Report for eToro
Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

The eToro Team
Posted Jun 19, 2022 - 16:01 UTC
Due to a technical issue, some clients may not see Faster Payment( Inbound and Outbound) and recent card transactions visible on the app.

It is essential to mention that the eToro Money app functionality hasn't been impacted and payments are allowed, however, this may temporarily affect the ability to transfer funds from and to the Money account.

We would like to clarify that we are aware of this issue and are currently investigating this with our technical department in order to solve this as soon as possible. An update will be provided as soon as there is more information available.

We apologize for any inconvenience this might have caused you and thank you for your understanding.
Posted Jun 19, 2022 - 11:51 UTC
This incident affected: eToro Money (Crypto Wallets).