Failures for some customers in edit SL\close\open NASDAQ100 positions

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team

Posted Jan 10, 2022 - 19:53 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team

Posted Jan 10, 2022 - 19:13 UTC

This incident affected: Trading (Manual trading - Real).