Some customers might not be able to withdraw funds from the eToro platform to the Money account

Incident Report for eToro

Resolved

Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted May 23, 2022 - 17:29 UTC

Update

Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted May 23, 2022 - 17:05 UTC

Update

Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted May 23, 2022 - 16:44 UTC

Update

Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted May 23, 2022 - 16:28 UTC

Update

Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted May 23, 2022 - 16:07 UTC

Update

Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.
Posted May 23, 2022 - 15:45 UTC

Investigating

Please note that we currently have technical issues with one of the eToro Money services.
Our team is working hard to resolve this issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted May 23, 2022 - 15:22 UTC
This incident affected: eToro Money (Crypto Wallets).