Some customers may experience deposit failures

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologies for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Nov 15, 2021 - 14:23 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.

As a work around, if you experience a deposit issue, please try making a deposit again.

We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team

Posted Nov 15, 2021 - 13:06 UTC

This incident affected: Payments (Deposit).