Login issues for Russian customers with 2FA enabled

Incident Report for eToro

Resolved

The incident has been resolved.
We apologize for the inconvenience.

Posted Jun 11, 2019 - 12:26 UTC

Investigating

Customers from Russia might not receive the 2FA SMS verification.
Please bear with us while we work on resolving the issue and stay tuned for further updates.
We apologize for the inconvenience.
You are welcome to contact our support for assistance.

Posted Jun 11, 2019 - 09:46 UTC

This incident affected: Login & Registration (Login).