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Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Mar 16, 2021 - 10:19 UTC

Update

We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Mar 16, 2021 - 10:11 UTC

Identified

The root cause of the issue has been identified, there is a technical issues with a 3rd party service vendor.
We are following the 3rd party vendor status and will provide additional information as soon as possible.
During this time, some customers may received an error "503 Service Unavailable".
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team

Posted Mar 16, 2021 - 09:34 UTC

This incident affected: Website.