Clients from Indonesia may experience connectivity issue in the trading flow

Incident Report for eToro

Resolved

We've found the root cause for the issue and solved it. We will monitor this issue for the next 24 hours to ensure it is addressed for all customers and resolved completely. We will provide more updates here. Apologise for the interruption.

Posted May 06, 2020 - 14:12 UTC

Identified

We've found the root cause for the issue and working on to solve it. We will provide more updates here. Apologise for the interruption.

Posted Apr 30, 2020 - 08:46 UTC

Investigating

We are experiencing a temporary regional issue in Indonesia with our Trading flow (Instrument information, executing trading actions, etc).
We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible

Posted Apr 23, 2020 - 09:03 UTC

This incident affected: Trading (Manual trading - Real, CopyTrading).