Some customers may encounter problems with deposits

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Nov 22, 2022 - 08:26 UTC

Monitoring

We have implemented a solution to resolve the issue, and will be monitoring it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team

Posted Nov 21, 2022 - 17:03 UTC

Identified

Hello
The root cause of the problem has been identified and our engineering team is hard at work to resolve it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Nov 18, 2022 - 13:35 UTC

This incident affected: Payments (Deposit).