Some customers might not be able to make charts full screen on mobile

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted Jun 26, 2022 - 06:28 UTC

Update

We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
Please note that the issue is resolved on Android devices after updating the eToro application.
IOS devices are still pending approval from Apple.

We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted Jun 22, 2022 - 07:46 UTC

Monitoring

We have implemented a solution to resolve the issue,
New version on IOS and Android should be available on the upcoming Sunday (19.6)
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted Jun 16, 2022 - 12:29 UTC

Investigating

Please note that we currently have technical issues with one of eToro’s services.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team
Posted Jun 16, 2022 - 06:09 UTC
This incident affected: eToro Platform (Charts).