User stats showing wrong information

Incident Report for eToro

Resolved

We've found the root cause for the issue and solved it. We will monitor this issue for the next 24 hours to ensure it is addressed for all customers and resolved completely. We will provide more updates here. Apologize for the interruption.

Posted Jun 05, 2020 - 16:10 UTC

Update

We've found the root cause for the issue and working to solve it. Apologize for the interruption

Posted Jun 05, 2020 - 14:59 UTC

Identified

We've found the root cause of the issue and working to solve it. Apologize for the interruption

Posted Jun 05, 2020 - 14:09 UTC

Investigating

We are experiencing a temporary issue with the user stats. We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible.

Posted Jun 05, 2020 - 13:21 UTC

This incident affected: eToro Platform (Daily Gain).