Some customers might experienced login problems to the platform

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted Feb 07, 2023 - 09:16 UTC

Monitoring

Update:
Our engineers have implemented a solution to resolve the issue, and will be monitoring it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Feb 07, 2023 - 02:29 UTC

Update

Update:
The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Feb 07, 2023 - 02:03 UTC

Identified

Update:
The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Feb 07, 2023 - 02:02 UTC
This incident affected: Login & Registration (Login).