Degraded performance incident - Investigating

Incident Report for eToro

Resolved

Dear Crypto Wallet Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Feb 18, 2024 - 07:10 UTC

Update

Dear Crypto Wallet Customers,
Please note that we currently have technical issues with one of the Crypto Wallet services.
Our engineers are working hard to resolve this problem.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Feb 15, 2024 - 09:00 UTC

Investigating

Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Feb 15, 2024 - 08:56 UTC

This incident affected: eToro Money (Cash Account).