Some clients might not receive 2FA SMS
Incident Report for eToro
Resolved
Dear eToro Customers and Partners,

The incident has been resolved.

We apologize for the inconvenience and appreciate your understanding in this matter.
Sincerely,
The eToro Team
Posted Jul 19, 2024 - 09:15 UTC
Update
Please note that other services, including eToro Money transfer using the eToro Money app and Cryptocurrency transfers might also be impacted.
Our team is aware of the inconvenience this may cause and is working diligently to restore full functionality as quickly as possible.
We will provide updates as soon as they become available.

Thank you for your patience and understanding during this time.
Sincerely,
The eToro Team
Posted Jul 19, 2024 - 08:27 UTC
Investigating
Hello,

Please note that we are currently experiencing service degradation on Registration and Phone verification on eToro’s services due to Global IT outage

Our engineering team is working hard to resolve the issue.

We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jul 19, 2024 - 08:05 UTC
This incident affected: Login & Registration (Login, Registration, Email verification, SMS verification (2FA)) and eToro Money (Crypto Wallets).