Delay in execution of trading actions in Demo environment

Incident Report for eToro

Resolved

The issue has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Apr 08, 2021 - 21:27 UTC

Update

We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Apr 08, 2021 - 17:14 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team

Posted Apr 08, 2021 - 14:53 UTC

This incident affected: Trading (Manual trading - Virtual).