Chart statistics stuck

Incident Report for eToro

Resolved

We are pleased to inform you that the problem that caused the chart statistics. to be temporarily unavailable has been resolved.

We will monitor this issue for the next 24 hours to ensure it is addressed for all customers and completely resolved.

We appreciate your understanding and apologise for the inconvenience.


Sincerely,
The eToro Team
Posted Jun 27, 2020 - 07:01 UTC

Identified

We have identified the reason for the issue.
The statistical data is being rebuilt
You will be notified as soon as it is resolved.

We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jun 26, 2020 - 14:49 UTC

Investigating

Please note that we currently have technical issues with chart statistics.
Our team is working hard to resolve the issue.

We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jun 26, 2020 - 14:02 UTC
This incident affected: eToro Platform (Charts).