Some customers might experience problems on eToro platform

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 02, 2022 - 20:08 UTC

Update

We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 02, 2022 - 18:02 UTC

Monitoring

We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 02, 2022 - 14:27 UTC

Investigating

Please note that we currently have technical issues with some of eToro’s services.
Users might experience log in issues, trading issues or won't be able to see their portfolio.
Also eToro Money application is under maintenance.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 02, 2022 - 13:39 UTC
This incident affected: Login & Registration (Login), Trading (Manual trading - Real), eToro Platform (Portfolio - Real), and eToro Money (Crypto Wallets).