New Australian clients may experience an issue to deposit funds

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Jul 03, 2020 - 12:21 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team

Posted Jul 03, 2020 - 11:52 UTC

Investigating

We are experiencing a temporary issue with our deposit service for Australian clients.
We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible

Posted Jul 03, 2020 - 11:52 UTC

This incident affected: Payments (Deposit).