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Incident Report for eToro

Resolved

This incident has been resolved.

Posted Dec 09, 2019 - 20:17 UTC

Update

The issue has been resolved

Posted Dec 09, 2019 - 13:22 UTC

Investigating

We have identified users that are encountering issues when attemtping to fill in the ESMA questionnaire. Therefore, trading will not be applicable and the issue is being investigated by relevant key members.

Posted Dec 09, 2019 - 13:04 UTC

This incident affected: Trading (Manual trading - Real).