Customers might experience problems with debit card payments

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Nov 30, 2022 - 14:45 UTC

Monitoring

Hello,
The provider have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Nov 30, 2022 - 14:15 UTC

Investigating

Please note that there is a problem with our 3rd party provider affecting debit card payments
Their engineers are working hard to resolve this problem and we keep receiving updates until it will be resolved.

We appreciate your understanding and apologize for the inconvenience.

Posted Nov 30, 2022 - 13:43 UTC

This incident affected: eToro Money (Cash Account).