Some customers might not be able to receive an email for password reset or account verification

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted Mar 16, 2023 - 07:10 UTC

Monitoring

Hello,
We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Mar 16, 2023 - 06:44 UTC

Investigating

Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Mar 16, 2023 - 06:15 UTC
This incident affected: Login & Registration (Email verification).
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