Some users may receive great number of notifications from copied accounts

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The great number of notifications from copied accounts issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Jul 20, 2020 - 16:55 UTC

Update

Our devs have identified the root cause and working on a solution.

Posted Jul 20, 2020 - 12:25 UTC

Identified

We've managed to mitigate the impact by disabling the notification distribution from the relevant account.
We are working to resolve the issue and will update ASAP

Posted Jul 20, 2020 - 06:24 UTC

Investigating

We are experiencing a temporary issue with our Push notifications feature. We apologize for the inconvenience and appreciate your patience as we work on resolving it.

Posted Jul 20, 2020 - 05:14 UTC

This incident affected: eToro Platform (Notifications).