Some customers might not be able to transfer funds from etoro platform to eMoney

Incident Report for eToro

Resolved

Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Jun 12, 2023 - 17:43 UTC

Identified

We are continuing to work to create a fix for this issue.
We will provide more updates as we have them.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team

Posted Jun 12, 2023 - 14:57 UTC

Investigating

Please note that we currently have technical issues with one of the eToro Money services.
Our engineers are working hard to resolve this problem.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Jun 12, 2023 - 14:54 UTC

This incident affected: eToro Money (Cash Account).