Login to the etoro money app is unavailable for some of the customers

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team

Posted Jan 12, 2022 - 19:50 UTC

Update

We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team

Posted Jan 12, 2022 - 19:17 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team

Posted Jan 12, 2022 - 18:43 UTC

This incident affected: eToro Money (Crypto Wallets).