iDeal Bank Page Issue

Incident Report for eToro

Resolved

We are pleased to inform you that the problem that caused the processing payments via iDeal to be temporarily unavailable has been resolved.

We appreciate your understanding and apologise for the inconvenience.


Sincerely,
The eToro Team
Posted Jun 23, 2020 - 14:40 UTC

Update

A fix was implemented and solved the issue for Android version.
We are continuing to work on a fix for iOS version.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jun 22, 2020 - 08:18 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 11, 2020 - 08:43 UTC

Update

We are continuing to investigate this issue.
Posted Jun 11, 2020 - 08:20 UTC

Investigating

We are experiencing a temporary issue with processing payments via iDeal has a degraded service for mobiles. We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible
Posted Jun 11, 2020 - 08:17 UTC
This incident affected: Payments (More).