Login to the wallet problem

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Nov 30, 2020 - 15:47 UTC

Update

We are continuing to work on a fix for this issue.
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Nov 30, 2020 - 15:28 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it.
Some of the customers may experience an issue with login to the wallet
Additional information will be provided as soon as possible.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team

Posted Nov 30, 2020 - 15:09 UTC