Some customers from UK might experience delay with payments in and out of eMoney

Incident Report for eToro

Resolved

Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted Aug 08, 2022 - 15:49 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 08, 2022 - 15:08 UTC

Update

We continue working to provide a fix for this issue.
We will provide more updates as we have them.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team
Posted Aug 08, 2022 - 14:43 UTC

Identified

The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team
Posted Aug 08, 2022 - 12:33 UTC
This incident affected: eToro Money (Cash Account).
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