Degraded performance incident - Investigating
Incident Report for eToro
Resolved
Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team
Posted Jan 25, 2023 - 11:25 UTC
Monitoring
Hello,
We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 25, 2023 - 10:05 UTC
Identified
Hello
The root cause of the problem has been identified and our engineering team is hard at work to resolve it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 25, 2023 - 09:54 UTC
Investigating
Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 25, 2023 - 09:17 UTC
Identified
Hello
The root cause of the problem has been identified and our engineering team is hard at work to resolve it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 25, 2023 - 08:23 UTC
Investigating
Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Posted Jan 25, 2023 - 07:52 UTC
This incident affected: Login & Registration (Login), eToro Money (Cash Account), and Trading (Manual trading - Real, Manual trading - Virtual, Automatic execution, CopyTrading).