eToro Money payment method is disabled

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Oct 04, 2021 - 15:44 UTC

Update

We are continuing to investigate this issue.

Posted Oct 04, 2021 - 15:00 UTC

Investigating

Hello dear customer,

eToro Money payment method is disabled on eToro platform, please pick a different payment method for now.

The root cause of the issue has been identified and our developers are working to fix it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologies for the inconvenience.

Sincerely,
The eToro Team

Posted Oct 04, 2021 - 14:37 UTC

This incident affected: Payments (Deposit).