Dear eToro Money Customers,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.
Sincerely,
The eToro Team
Posted Jul 13, 2022 - 10:28 UTC
Monitoring
A fix has been implemented to resolve the issue, and we will be monitoring it for the next hours to make sure it is successfully resolved. We appreciate your understanding and apologise for the inconvenience.
Sincerely, The eToro Team
Posted Jul 13, 2022 - 08:24 UTC
Update
The issue has been identified and we continue working with our provider to resolve the issue. We appreciate your understanding and apologize for the inconvenience.
Sincerely, The eToro Team
Posted Jul 13, 2022 - 06:38 UTC
Update
The issue has been identified, a fix is in preparation and will be applied tomorrow morning, We apologize for the inconvenience and continue working with our 3rd party provider to fix the problem.
Sincerely, The eToro Team
Posted Jul 12, 2022 - 17:30 UTC
Identified
We are currently facing an issue with a 3rd party provider that is affecting Incoming and Outgoing SEPA payments. They may be rejected or delayed. We apologize for the inconvenience and are working with our 3rd party provider to fix the problem. We will update with progress.
Sincerely, The eToro Team
Posted Jul 12, 2022 - 15:46 UTC
This incident affected: eToro Money (Cash Account).