Candle graph data is stale

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Oct 20, 2020 - 05:49 UTC

Monitoring

We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team

Posted Oct 19, 2020 - 19:05 UTC

Investigating

Please note that we currently have an issue with the Candle graph data.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologise for the inconvenience.

Sincerely,
The eToro Team

Posted Oct 19, 2020 - 12:16 UTC

This incident affected: eToro Platform (Charts).